# How My Family Solves Computer Problems


In my talk, [How to be Create II](http://www.talkapex.com/2011/07/how-to-be-creative-ii-presentation.html), at ODTUG Kscope 11 I discussed what sometimes happens when users try to fix problems themselves. This is a video clip from my presentation on how my family tries to resolve computer problems.

<iframe width="560" height="349" src="http://www.youtube.com/embed/H5mozAx-r6E" frameborder="0" allowfullscreen></iframe>

<span style="font-style:italic;">And yes it is a true story. I got those emails from my family...</span>

Thanks to [Chris Hritzuk](https://twitter.com/#!/Chris_Hritzuk) for recording this.